Now Hiring - Senior Director, Business Development in Waltham, MA

SDC is a team of diversified professionals who deliver exceptional Biometric Services, Consulting, and Technology Solutions to pharmaceutical, biologic, and medical device/diagnostic companies. Since 2005 our purpose has been to partner with sponsors to provide high quality and experience team members to develop great medicines that save lives and cure diseases in the most efficient manner possible. Our global team operates as a value partner to our clients by fulfilling their needs as our own and delivering exceptional results. We are a specialty CRO in that we provide scalable service offerings, focused services area specialists, efficient project timelines, optimal technology solutions, and proven success and experience. Our commitment to our clients is the same commitment to our employees. By offering strong benefits including competitive pay, generous time off, attainable career advances, positive work/life balance and 401k matching (US), we are able to attract some of the most talented people in the industry.

WHY SDC:

• We are committed to developing our employees. We recognize achievements, provide growth opportunities and career advancement, offer a flexible work schedule, engaging work culture and employee benefits.

• We are passionate about our company culture. Our recognition program is directly tied to our core values of Energy, Integrity, Engagement, Innovation, Ownership, and Commitment.
• We strive to provide a place of belonging to our employees with fun and engaging activities from SDC’s culture club.
• We are constantly growing and innovating to support our client and employee needs. Global in nature, we bring diverse perspectives enabling out growth in this ever- evolving industry.
• With a proven track record, SDC has been successfully executive client clinical programs since 2005.

Take a look at how you can join our team!

The primary responsibilities for this position are new business development and management of client relationships related to that business. New business development responsibilities include developing relationships with key decision-makers at biotechnological, pharmaceutical, and medical device companies to initiate and secure new business opportunities for the company. Participate with the business development team in the development, maintenance, and coordinated execution of specific goals related to delivery of new business on a quarterly and annual basis. Routinely communicate with all clients that are initiated by or assigned to this position. Additional responsibilities include working with Business Development, Accounting, Quality Assurance, and Operations to ensure efficient development of proposals with associated pricing, master service agreements, and work orders that are initiated by this position. Coordinate the status of this work internally and with the external clients/partners as appropriate. Ensure head of Business Development is immediately notified of any and all client/partner issues that are thought to be significant (e.g., service complaints, invoicing problems, etc.) along with recommendations for resolution.

#LI_remote

Primary Responsibilities

• Coordinate with head of Business Development in the development and implementation of performance goals related to this position • Provide input regarding marketing efforts consistent with plan (i.e., conferences, website development, promotional material, presentations, etc.)
• Provide management oversight to all direct reports within the Business Development team
• Plans and coordinates with Business Development team as appropriate, to ensure achievement of quarterly and annual goals for the position
• Develops strategies for all appropriate clients in conjunction with the business development teams of industry partner companies
• Anticipates and identifies client challenges that may evolve from time to time and provides solutions in accord with company policies and procedures Maintains records for assigned customers, such as account profiles, contracts and proposals, sales and budget and communications within company CRM system
• Maintains current professional level of knowledge company services and related technology in order to communicate effectively with clients and internal staff members
• Participates in weekly updates to the business development team of new activities including urgent and important issues
• Actively participates at professional meetings and conventions as appropriate
• Work with candidate and current clients/partners to understand the scope of work requirements for all new candidate projects
• Proactively identify and lead resolution of problems/issues that may jeopardize securing new business
• Support continuous improvement initiatives spearheaded by executive management and/or department heads
• Comply with Statistics & Data Corporation’s data integrity & business ethics requirements
• Able to travel

Requirements

• Exceptional customer support skills
• Understanding of company services and related technology
• Ability to instill and maintain confidence in customer base
• Excellent leadership and management abilities
• Solid independent, critical thinking ability and demonstrated ability to discern multiple viewpoints
• Familiarity with ICH Guidelines for Good Clinical Practice and Title 21 of the Code of Federal Regulations
• Good analytical and problem-solving skills to include excellent ability to identify and resolve problems
• Keen ability to accurately discern priorities in a resource constrained work environment
• Familiarity with CRM systems including [please apply online]
• Excellent verbal and written communication skills Excellent computer skills to include strong knowledge and MS Office suite of software
• Perforably resides in the East Coast

Education or Equivalent Experience

• A Bachelor’s degree, preferably in engineering, applied or life sciences or business is required.
• Ten years of experience in Business Development or related positions within the clinical trial industry
• An MBA or other related advanced degree is preferred

Benefits

What you can expect from us:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short-Term & Long-Term Disability
• Training & Development
• Work From Home
• Profit based incentive